Support

Sykla is in open beta. The fastest way to reach us — for bugs, questions, or ideas — is email: blake@thepayhive.com. A human reads every message.

Common questions

Heart rate shows "No sensor". Open Settings (gear icon) → Devices and scan with your strap awake. Sykla pairs standard Bluetooth heart-rate sensors (Polar, Garmin, Wahoo, etc.).
Start button is disabled. Sykla needs location permission to record — iOS Settings → Sykla → Location → While Using.
Workouts aren't in Apple Health. Grant Health access when prompted, or enable it later in iOS Settings → Health → Data Access & Devices → Sykla.
Where is my data? On your phone. Export any effort as GPX from its detail screen. There is no cloud copy in the beta.
Distance seems off. Accuracy is the thing we obsess over — if a known route measures wrong, email us the GPX export; real-world traces are exactly what tunes the pipeline.

Accounts, sync, and racing other people are in development — today's beta is single-device.
App updates ship frequently; your local data survives updates.
Found something broken? Screenshots + what you expected vs. what happened = the perfect bug report.